RESUME
Professional
info
I am a nurse by day and a virtual assistant by night. With the right knowledge and training in podcast editing and digital marketing. I am committed to providing creative solutions and offering my personalized attention and support. Extremely motivated to constantly develop my skills and grow professionally as a freelancer in today's digital world.
Work
experience
Nurse / Member Relations Assistant
Nov. 2014 - present
Caritas Health Shield Inc.
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Works closely with doctors, specialists, and other care providers to deliver short- and long-term care to patients.
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Assisting in fixing patient appointments and testing tasks.
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Coordinating with clinical providers for filling patient requests.
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Generating Letter of Authorization for member's consultation and medical procedures availment.
Chat Support Virtual Assistant
June 2019 - March 2020- part-time
Mentoring Project by Ken Baysa- Online Marketer
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Customer care support
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Answering customer queries using Manychat
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Handling customer objections
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Facebook page management
Podcast Editing and Management
3-week Podcast Bootcamp by Valuepod Productions'
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Basics of Podcasting and types of equipment needed
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Podcast Audio Editing
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ID3 Tagging
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Normalization and Compression
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Audiogram
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Show Notes Writing
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Podcast Launch and Management
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How to Upload a Podcast in Different Hosting Platform
Softwares
Adobe Audition
Audacity
Auphonic
Zoom
Canva
Wix
Manychat
Microsoft Office
Languages
English
Filipino
Ilonggo
Address
Rizal, Philippines
Education
Capiz State University
Bachelor of Science in Nursing, 2008
- Registered Nurse
HB Calleja Cardiovascular Center
2d Echo Technologist Certification, 2017
- Certified 2d Echo Technologist